Refund Policy

We offer facilities for registration/customization and charge consultancy fees for the same. You agree to respect our terms and conditions, returns, and privacy policy by using our website. For any assistance, please email us at care@fssai.org .

Eligibility for Refund

A refund will only be considered if there is a simple, obvious fault in the service purchased from our website.

Time Frame for Refund

Refund requests must be made within 30 days from the date of purchase. Any requests made after this period will not be considered.

Refund Request Process

To initiate a refund request, please contact us via email at care@fssai.org with your order details and the reason for the refund. We will review your request and notify you of the approval or rejection of your refund.

Refund of Payment Received

When a refund is approved, the partial or full amount will be refunded in the same manner that you paid. In case of no legitimate cause for reimbursement, we shall deduct a minimum of 30 percent of the balance from the overall amount paid as refund charges. We will provide a full refund if we are unable to process your submission.

Cancellation Fee and Requirements

If you cancel your application, a cancellation fee of 30% of the total amount paid will be deducted before the refund is processed. Please ensure to provide all necessary information and the OTP during the cancellation process to facilitate your refund.

Clarification About Application

If you have any concerns about the application process, you can email us at care@fssai.org. If we need further clarification about your application, our staff will contact you via email or phone.